Go to developer

server_unavailable

KEYRA cannot serve the request (e.g. database unavailable).

On this page
HTTP 503networkpartner-2faoauthsharedapi

Code: server_unavailable · Shape: partner

Meaning

KEYRA cannot serve the request (e.g. database unavailable).

Likely causes

  1. Transient infrastructure issue
  2. Misconfigured auth environment

How to diagnose

  • Confirm HTTP 503 and error code.
  • Retry later; check KEYRA status if you have an operational channel.

How to fix

  • Retry with backoff.
  • Escalate with timestamp + endpoint if persistent.

Retry behavior

Transient — retry with backoff.

API: POST /v1/identities/status, POST /oauth/token, POST /verify/validate

Troubleshooting: network

Guides: Network troubleshooting